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Create an accountExchanges & Returns
How to exchange or return an item? |
Exchanges
If you wish to order a different article, simply return your item(s) for a refund and purchase the new item from www.curiosacabinet.com
Returns
Items must be returned unused with all Curiosa Cabinet tags and brand labels still attached. Items should be in their original, undamaged packaging. Returns that do not meet our policy may not be accepted.
In the case of returning vintage articles, please kindly contact Curiosa Cabinet.
Beauty, fragrance & candles: any (home) cosmetics, skincare and fragrances or perfumed objects must be returned unused, unopened, and in their original packaging. Please note that fragrances, perfume diffusers and aerosols are final sale and cannot be returned due to transport restrictions.
Refunding
A refund will be made within 10 working days of receiving your return to your original purchasing bank or card nr., unless stated differently in your return order.
The costs for returning one or more items are paid by the customer. In the case of original free shipping for orders over Euro 150,-, shipping costs may be accounted for in the case that your final purchase is below this amount.
Returns period
Return your items within 14 days after the delivery of your order to:
Shipping address:
Curiosa Cabinet
Prinsengracht 1081
1017 JH Amsterdam
The Netherlands
Or come by the store at Lange Leidsedwarsstraat 147, Amsterdam during opening hours
Tel: +31 (0) 6 4568 8695
E-mail: [email protected]
If you have any questions about returning items, please do not hesitate to contact us.